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Covid app pings caused tram service suspension

Covid app pings caused tram service suspension

Covid app pings caused tram service suspension



A surge of Covid "pings" among employees meant Nottingham's tram network had
to be temporarily suspended during the summer, it has been revealed.

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Documents show tram operator Nottingham Express Transit (NET) struggled with a rise
in staff being contacted through the government's test and trace app.

Absent employees reached a peak of 53, 30 of which were drivers, and at one point,
12 of the 23 control room staff were also asked to self-isolate.

Some staff were alerted during their shifts and had to go home immediately,
with "limited opportunities" to find replacements at short notice.

There was a brief suspension of services on 9 July.

Nottingham City Council is set to hear about NET's performance and progress between
June and July at a meeting due to be held on 14 September.

NET said in the report, prepared for the meeting, that "Covid-safe working practices
introduced during the pandemic helped to mitigate against more severe disruptions"
to the service.
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